Privacy Policy
We're committed to protecting your privacy and being transparent about how we handle your data.
1. Introduction and Scope
Promptastic, LLC ("Company," "we," "our," or "us") operates the website promptastic.com and related services (collectively, the "Service"). This Privacy Policy describes how we collect, use, disclose, and protect information about you when you use our Service.
IMPORTANT: By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must immediately discontinue use of our Service.
This Privacy Policy applies to all users of our Service, regardless of location, and supersedes any conflicting terms in other agreements.
2. Information We Collect
2.1 Personal Information You Provide Directly
We collect personal information that you voluntarily provide when you:
- Register for an account
- Submit, edit, or delete AI prompts
- Vote on, save, or copy prompts
- Post comments or feedback
- Contact customer support
- Subscribe to communications
- Participate in surveys or promotions
- Report content or users
This information may include:
- Full name, username, and display name
- Email address and phone number (if provided)
- Profile information, biography, and avatar
- User-generated content (prompts, comments, descriptions)
- Communication preferences
- Payment information (processed by third-party providers)
- Any other information you choose to provide
2.2 Information Collected Automatically
When you access our Service, we automatically collect:
Technical Information:
- IP address and geolocation data
- Device identifiers and characteristics
- Browser type, version, and settings
- Operating system and platform
- Screen resolution and display capabilities
Usage Information:
- Pages visited and time spent on each page
- Click-through rates and interaction patterns
- Search queries and filter preferences
- Referral sources and exit pages
- Date and time of access
- Frequency and duration of use
Cookies and Tracking Data:
- Session identifiers and authentication tokens
- Preference settings and customizations
- Analytics and performance metrics
- Advertising identifiers (where applicable)
2.3 Information from Third Parties
We may collect information about you from:
- Social media platforms (if you connect your accounts)
- Authentication services (Google, Facebook, etc.)
- Payment processors and financial institutions
- Analytics and advertising partners
- Public databases and data aggregators
- Other users who mention or tag you
3. How We Use Your Information
3.1 Service Provision and Operations
We use your information to:
- Create, maintain, and authenticate your account
- Enable prompt submission, sharing, and discovery
- Facilitate user interactions and community features
- Process transactions and manage subscriptions
- Provide customer support and respond to inquiries
- Send service-related communications and notifications
3.2 Service Improvement and Development
We use your information to:
- Analyze usage patterns and user preferences
- Develop new features and functionality
- Conduct research and analytics
- Perform quality assurance and testing
- Optimize performance and user experience
3.3 Marketing and Communications
With your consent, we may use your information to:
- Send promotional emails and newsletters
- Provide personalized recommendations
- Deliver targeted advertisements
- Conduct marketing campaigns and promotions
- Share updates about our Service
3.4 Legal and Security Purposes
We use your information to:
- Detect, prevent, and investigate fraud or abuse
- Enforce our Terms of Service and policies
- Comply with legal obligations and court orders
- Protect our rights, property, and safety
- Respond to lawful requests from authorities
4. Legal Basis for Processing (GDPR/UK GDPR)
For users in the European Union and United Kingdom, our legal basis for processing includes:
- Contract Performance: Processing necessary to provide our Service
- Legitimate Interests: Improving our Service, fraud prevention, and marketing
- Consent: Where you have provided explicit consent
- Legal Obligation: Compliance with applicable laws and regulations
- Vital Interests: Protection of life or physical safety
You have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
5. Information Sharing and Disclosure
5.1 Public Information
The following information is publicly visible by default:
- Username and profile information
- Submitted prompts and descriptions
- Comments and ratings
- Voting activity and saved prompts
- Account creation date and activity status
You acknowledge and agree that any information you choose to make public may be viewed, copied, and used by other users and third parties.
5.2 Service Providers
We share information with trusted third-party service providers who assist us in:
- Website hosting and cloud storage
- Payment processing and billing
- Email delivery and communication
- Analytics and performance monitoring
- Customer support and help desk services
- Security and fraud prevention
All service providers are contractually obligated to protect your information and use it only for specified purposes.
5.3 Legal Requirements
We may disclose your information when required by law or when we believe disclosure is necessary to:
- Comply with legal process, court orders, or government requests
- Enforce our Terms of Service or other agreements
- Protect our rights, property, or safety
- Protect the rights, property, or safety of our users or others
- Prevent fraud, abuse, or illegal activity
WE DO NOT SELL YOUR PERSONAL INFORMATION TO THIRD PARTIES FOR MONETARY CONSIDERATION.
7. Data Security
We implement comprehensive security measures, including:
- Encryption of data in transit using TLS 1.2 or higher
- Encryption of sensitive data at rest using industry-standard methods
- Multi-factor authentication for administrative access
- Regular security audits and vulnerability assessments
- Access controls and principle of least privilege
- Secure coding practices and regular security training
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security and you use our Service at your own risk.
9. Your Privacy Rights
9.1 Universal Rights
All users have the right to:
- Access and review their personal information
- Correct inaccurate or incomplete information
- Delete their account and associated data
- Download their data in a portable format
- Opt-out of marketing communications
9.2 Additional Rights (GDPR/CCPA)
European Union/United Kingdom (GDPR/UK GDPR):
- Right to object to processing
- Right to restrict processing
- Right to data portability
- Right to lodge a complaint with supervisory authorities
- Right to withdraw consent
California (CCPA/CPRA):
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale of personal information
- Right to non-discrimination
- Right to correct inaccurate personal information
To exercise your rights, contact us at: promptasticai@gmail.com
11. Children's Privacy
Our Service is not intended for children under 13 years of age (or under 16 in the European Union). We do not knowingly collect personal information from children under these ages.
If you believe we have collected information from a child under the applicable age limit, please contact us immediately. Parents and guardians have the right to review, request deletion of, and refuse further collection of their child's information.
14. Contact Information
For privacy-related questions, concerns, or requests, contact us:
Email: promptasticai@gmail.com
Response Time: We aim to respond as soon as possible
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